One Of The Best Luxury Hotels In New York City

Nice hotel and location. All staff were pleasant. Breakfast was poor. High volume of plastic waste and limited choices. Microwave breakfast sandwiches, yogurt, fruit, juice, and coffee. Coffee was exceptionally bad. Didn't smell like coffee. There are some near by coffee shops that hit the mark though. FYI: Room did not have a fridge for personal items on arrival, only for hotel vending. An additional fridge can be requested. However, this does no favors to the small size of the room.

Great location. Only 4 minutes walk to Times square and subway line. Breakfast items were mostly unavailable after 9:30-10 am. Clean and comfortable rooms.

Most of my stay here was enjoyable. My only complaint was the Air Conditioning in my room. I reported it to the front desk multiple times. They did send someone up twice and due to the lower temperatures at the time of my visit, the room was mostly comfortable. Unfortunately, the Air Conditioning stopped working overnight both times it was fixed. The manager did waive service fees when I checked out. It was centrally located to Times Square and the Theatre District. My room was clean and the bed comfortable. I would say here again despite the issues with Air Conditioning.