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The Iroquois Hotel FAQs

The Hotel

Does The Iroquois offer parking?

Preferred parking is conveniently located just steps away from the hotel's entrance at 50 W 44th St. To learn more about parking rates and policies, please visit here

What is the cancellation deadline at The Iroquois New York?

Cancellation policies may vary from 24 hours prior to arrival by 3:00 PM EST to fully non-refundable. Please check your reservation confirmation to verify the cancellation policy for your reservation. If you have booked your reservation via an on-line travel agent, please reach out to the original source to confirm cancellation policy. No show and late cancellations are subject to 1st night room and tax charge. This policy does not apply to non-refundable reservations. To follow up on your cancellation request and to inquire about the cancellation policy, please submit a request to iroquois@triumphhotels.com.

Does The Iroquois Hotel have concierge service?

Our concierge can help you book tickets to nearby attractions in Manhattan, Broadway shows, and sporting events, as well as recommend and make reservations for the best restaurants, bars, and clubs in NYC. Get in touch by phone at 212-840-3080 or iroquoisgr@triumphhotels.com to arrange ticket purchases and reservations.

Is The Iroquois pet friendly?

Dogs under 40lbs are permitted (one per room). One time cleaning of $159 per pet. Dogs must be accompanied at all times.

What are the facility fee inclusions at The Iroquois?

Iroquois Hotel applies a nightly $36 facility fee (plus tax), which provides our guests with exclusive amenities and services. Facility fee is subject to change. The fee includes:

What are the check-in and check-out times at The Iroquois New York?

Check-in at The Iroquois New York begins at 3:00 p.m., and check-out is at 12:00 p.m., unless booked directly through the hotel, in which case late check-out at 1 pm is provided as a book direct benefit. Early arrival or late departure may be available for an additional fee based on room availability - please contact the hotel directly at iroquoisfrontdeskmanagers@triumphhotels.com

What is your early arrival or late check-out policy?

To inquire about early check-in or late check-out, please email Iroquois@triumphhotels.com for pricing and availability.

How can I get a copy of my receipt?

To receive a copy of your receipt, please email IroquoisReceipt@triumphhotels.com. If your reservation was made through a third-party agent, please contact them directly for a receipt with room charges.

What are some popular attractions near The Iroquois?

Some popular attractions near The Iroquois include Bryant Park, Grand Central Terminal, Museum of Modern Art, Fifth Avenue Shopping, Madison Square Garden, The Chrysler Building, The Theater District, The Empire State Building, Rockefeller Center, New York Public Library, and Times Square.

What is the closest subway station to the Iroquois Hotel?

The 42nd Street-Bryant Park subway station is just a few blocks from the Iroquois Hotel.

Are there any historic landmarks close to the Iroquois Hotel?

Yes, the New York Public Library's main branch, a historic Beaux-Arts building, is located just a few blocks away from the Iroquois Hotel.

Are there any onsite dining options at The Iroquois?

Yes, we have two onsite bars and a critically acclaimed restaurant, da Toscano. Lantern's Keep is our speakeasy offering creative cocktails and an elevated food menu. Our Lobby Bar offers a curated list of local wine and beer, premium spirits, and a walk-in dining menu. da Toscano is a full-service dining option with a casual and hospitable approach featuring a culmination of the chef's interpretations of regional Italian cuisine with a modern approach and upscale atmosphere.

What are the hours of operation for Lantern's Keep?

The Bar at Lantern's Keep is open daily 2 PM - 11 PM. In-room dining hours are daily from 2 PM - 10:30 PM.

How can I book one of these packages or deals at the Iroquois Hotel?

Book directly on the hotel's website or by calling the reservations department to choose any package for your stay.

What is the dress code for Lantern's Keep?

There is no specific dress code, but the atmosphere is upscale and sophisticated, so dress accordingly.

What kind of drinks does Lantern's Keep serve?

Lantern's Keep specializes in classic cocktails made with high-quality, small-batch spirits.

Does the Iroquois Hotel offer meeting and event space?

Iroquois offers a meeting room 250 sq ft that accommodates up to 16 people, featuring oversized windows overlooking the historic club row architectural streetscape. The conference room also comes with Wi-Fi as well as a television for presentation purposes. Please contact the sales department for any further information or inquiries: iroquoissales@triumphhotels.com.

Do rooms at The Iroquois have workspaces?

Our rooms and accommodations offer functional workspace so you can stay productive while traveling. The hotel also offers a conference room. Inquire at iroquoissales@triumphhotels.com.

Is there a safe in the room for valuables in Hotel Iroquois?

Our accommodations offer digital safes for your valuables and laptops.

What is the best time to visit New York City?

It's always a great time of year to visit New York City, offering fun activities, attractions, and cultural and sports events throughout the year. April to June and September to November are the perfect time of year when the weather is pleasant, and the city offers a variety of indoor and outdoor experiences. January to March is a great time to visit New York to experience value travel.

What amenities does The Iroquois offer?

The Iroquois offers exceptional amenities for business and leisure, including concierge services, complimentary neighborhood walking tours, a fitness center, and turndown service upon request.

Does The Iroquois feature a bar?

Yes, our hotel has two bars offering creative cocktails, a curated wine and beer list, and elevated bar food. Both spaces can be booked for private events and get-togethers. For inquires, contact us at iroquoissales@triumphhotels.com

Amenities

Does The Iroquois offer a fitness center?

The hotel offers a full-service fitness center, accessible 24 hours a day, with cardio machines, strength training equipment and a Finnish sauna. Guests can also arrange for private training or yoga lessons by contacting the front desk.

Do you provide In-room spa services?

While there is no on-site spa at The Iroquois, guests can arrange for in-room spa services including massages and facials. Guests can also take advantage of our Finnish sauna, located within the fitness center.

Does The Iroquois offer complimentary Wi-Fi?

Guests of The Iroquois enjoy complimentary premium Wi-Fi access throughout the hotel as well as in rooms.

Does The Iroquois offer in-room dining service?

Our speakeasy bar, Lantern's Keep, offers in-room dining everyday from 2-10:30 PM

Rooms

What is the smoking policy at The Iroquois?

Smoking is not allowed in any of our accommodations or anywhere on The Iroquois property.

Does The Iroquois provide rollaway beds?

Pack-and-play cribs are available upon request at no additional charge to accommodate small children and infants staying at The Iroquois, however rollaway beds are not available.

Are there connecting rooms at The Iroquois?

We have king- and queen-bedded hotel rooms that can connect to our Executive Suites, look for Iroquois Two-bedroom Suites, Executive Two-bedroom or Executive Three-bedroom Suites. These room types are only available when booking directly.

Does The Iroquois provide accessible rooms?

All of our accommodations, including suites, are available with accessibility features upon request. Please let us know of any special needs that require accommodation.

Do you accept a third-party room payment?

Yes, it is possible to have someone pay for a room that won't be present at check-in. To submit a payment, please complete the credit card authorization form by following the link below: Iroquois Hotel Credit Card Authorization

Is streaming available in the hotel rooms at Iroquois Hotel?

Yes, guests can enjoy StayCast In-room Entertainment by streaming or casting movies, shows and music directly to the guestroom TV from their personal device using our ChromeCast system.

Location

How do I reach The Iroquois via public transportation?

The Iroquois NY in Midtown Manhattan is easily accessible via taxi or public transportation. We're located two short blocks from the Bryant Park 42nd Street subway station (B / D / F / M lines) and five minutes from Grand Central Terminal (4 / 5 / 6 / 7 / S subway lines and Metro-North Railroad).

How to reach The Iroquois from airport?

The Iroquois does not offer shuttle service, however NYC-area airports, including JFK International Airport, LaGuardia Airport (LGA), and Newark Liberty International Airport (EWR), are located within an hour of the hotel, with taxis and mass transit available. For your convenience, airport transfers can be arranged by our concierge.

What transportation options does The Iroquois Hotel offer in exploring New York City?

New York is one of the best cities to explore by foot, and our hotel is close to many trains and buses to get you around Manhattan. The Iroquois even offers free walking tours of Midtown, with additional complimentary tours of other NYC neighborhoods available at our sister hotels. Check out our Explore Neighborhood section to learn more about attractions within walking distance and available tours.

Does The Iroquois offer group room blocks?

The Iroquois offers luxury accommodations for groups and wedding parties, with discounts available when you reserve just five rooms or suites. Find out more about our special group offers by contacting iroquoissales@triumphhotels.com.

Local Attractions

How far is The Iroquois from Theater District?

The hotel is located about a block from Broadway and NYC's Theater District. Guests can walk to the Theater District by heading west on W. 44th St. and then heading north along 7th Avenue, until it intersects with Broadway. Learn More.

Offers

Does The Iroquois offer specials or packages?

Iroquois Hotel offers seasonal packages and special offers that rotate throughout the year, including discounts on the hotel’s best available rates, exclusive perks, and more. The hotel also offers a Stay Longer Save More package that includes a percentage off when you stay longer. Learn More.