Are the staff required to wear masks?

Yes, our fully trained staff will be wearing masks at all times, and our cleaning staff use disposable gloves to protect guests from cross contamination.

What enhanced cleaning measures are in place?

We’ve committed to brand-new deep cleaning procedures that include daily disinfecting of all rooms, surfaces, and common areas, under the guidance of the CDC and Department of Health.

Does the property have hand sanitizing stations?

Yes, guests can find hand sanitizing stations throughout the property. We can also provide additional supplies on request to ensure extra protection.

Are New York restaurants open?

Yes, restaurants are open, but with proper precautions in place. Indoor and patio dining both are permitted, but visitors are asked to follow social distancing protocols and wear protective masks while entering. Restaurants & Fitness Center: Per NYC's Executive Emergency Order 225, as of August 17, 2021, all guests 5 years of age and older are required to show proof they have received at least one dose of COVID-19 vaccine authorized for emergency use by the FDA or WHO for indoor dining at any restaurant. Note that proof of full vaccination is up to the discretion of the individual restaurant.

Dear Triumph Guests,

At Triumph Hotels one of our top goals has always been providing a safe and well-maintained facility. To further your hotel experience, we are adding additional cleaning and safety guidelines as prescribed by the CDC, WHO, EPA, and The Hotel Association of New York City.

COVID-19 has changed hospitality and travel safety protocols which will certainly evolve well into the future. Keeping this top of mind, Triumph Hotels has partnered with GBAC gbac.org, the premier global facility safety and health accreditation council to further educate our team and help assure everyone's wellbeing. Below are some new enhancements which will make your stay safer.

Be well,

Brett Blass
Chief Operating Officer
Triumph Hotels
bblass@triumphhotels.com

Responsible Hospitality

We remain committed to the highest standards of cleaning and disinfecting in all accommodations and common areas of the property.

All employees wear masks and are trained on responsible hospitality. When you stay at The Iroquois Hotel you will be able to relax, with the peace of mind that you are safe with us.

Before You Arrive

Your Reservation

24-hour voice reservations (212)-453-4067
Prearrival activity guide email from guest relations to make the latest suggestions for neighborhood tours, shopping, dining, sightseeing and more!

Your Arrival

Contactless check in/out kiosk terminals
Safety plexiglass between you and the Front Desk service team
Contactless hand sanitizing stations in key locations around the building

Your Room

Surfaces sanitized to public health guidelines
Use of hospital grade electrostatic sprayer with EPA registered products that continuously disinfect for 24 hours
Minibar offerings for your safety and convenience
All decorative/non-essential items removed to limit unnecessary touch points
Mattress encased with virus protectant covering per CDC compliance
HEPA filter vacuum cleaners
For your safety, only registered hotel guests are allowed in guestrooms

Your Common Space

Iroquois Hotel currently does not require proof of vaccination in order to check-in to the hotel or to use the hotel's public spaces.

Safety protocol signage posted and hand sanitizer dispensers throughout common areas
Heightened cleaning with EPA registered disinfectants with hourly attention for high touchpoint surfaces
Lobby furniture arranged for comfortable social distancing
Elevator limit is two unless with your party
MERV 13 filters working in public area ventilation systems
Safety plexiglass between you and the Front Desk service team
Contactless check in/out kiosk terminal
Hightouch point surfaces sanitized to public health guidelines

We're Flexible. Travel Whenever.

During these uncertain times we understand that flexibility is needed for comfort with planning your travels.

Flexible change and cancellation policy
Contactless payment and check-out

Travel Safely

We require employees to continue to take precautions, including face coverings, frequent hand washing, social distancing, and covering coughs and sneezes to prevent the spread of the coronavirus. More prevention measures may be found on the CDC website.

Wishing you good health and safe travels!

Traveler’s Insights

Are the staff required to wear masks?

Yes, our fully trained staff will be wearing masks at all times, and our cleaning staff use disposable gloves to protect guests from cross contamination.
What enhanced cleaning measures are in place?

We’ve committed to brand-new deep cleaning procedures that include daily disinfecting of all rooms, surfaces, and common areas, under the guidance of the CDC and Department of Health.
Does the property have hand sanitizing stations?

Yes, guests can find hand sanitizing stations throughout the property. We can also provide additional supplies on request to ensure extra protection.
Are New York restaurants open?

Yes, restaurants are open, but with proper precautions in place. Indoor and patio dining both are permitted, but visitors are asked to follow social distancing protocols and wear protective masks while entering.

Restaurants & Fitness Center: Per NYC's Executive Emergency Order 225, as of August 17, 2021, all guests 5 years of age and older are required to show proof they have received at least one dose of COVID-19 vaccine authorized for emergency use by the FDA or WHO for indoor dining at any restaurant. Note that proof of full vaccination is up to the discretion of the individual restaurant.