Concierge

Our team has over 25 combined years of working in luxury hotels. With professional affiliations in Les Clefs d’Or (the golden key society) and the NYC Association of Hotel Concierges, we use our contacts in both the metropolitan NYC area and globally to fulfill your requests.

Our aim is to make your dreams come true and your visit to Manhattan truly memorable one.  We will save you time and help you navigate the endless possibilities in our great city. We are native New Yorkers who will give you the real New York experience and the inside scoop on where to go, what to do and how to do it!

If you are interested in the Great White Way or any type of entertainment, check out our latest picks for theater, concerts and sporting events on our Theater Page.

It has never been easier to request tickets for theatre, sports, or events.

Need a ride? Let us take care of all of your transportation needs. We can arrange anything -from meeting you at the airport, to customizing private sightseeing and shopping tours and orchestrating private transfers for that special occasion.

Other services we organize are: procuring special welcome baskets and flower arrangements, babysitting services with a licensed referenced company, romantic evenings in and outside of the hotel, shopping excursions, walking tours, spa reservations and in-room massages, restaurant recommendations and reservations, maps and directions, packing and shipping of packages, itinerary planning, notary services and more.

Contact the concierge.  We endeavor to give each call and email our fullest attention. Please allow us 48 hours to reply to your request. 

Get Outside and Explore New York!  

The change of seasons in New York is always cause for excitement, and the change to summer means there is no shortage of things to do outside of the hotel.  Street fairs, parades, art happenings, people watching and more are what make summer in New York a special time.

Worldwide Art Sensation-The Waterfalls

New York City Waterfalls Tour--From late June to mid October 2008, a major new work of temporary public art will be on display in New York City. The project consists of four man-made waterfalls installed at sites along the shores of Brooklyn, Manhattan, and Governors Island. The 90 to 120-foot tall installations will operate seven days a week, and will be lit after sunset, adding a striking element to New York City's iconic skyline.
New York Water Taxi will be running a special edition of its 1-hour harbor tour designed for optimal viewing of these magnificent works of art. Sights on the tour will include:
- All four of The New York City Waterfalls
- The Statue of Liberty
- The Brooklyn Bridge
- Governor's Island
- the Manhattan Skyline

Please contact the concierge for more information and reservations.

Only in New York

The River To River Festival-- This festival takes place each summer from June through September in a variety of public venues that canvas all of Downtown New York - from Chambers Street down to the southern tip of Manhattan and across the island from river to river.  A world-class performing arts festival with a broad sweep of programming and free admission will enhance your summer visit.  Please see the concierge for details.  Through September 15.

Major League Baseball The House that Ruth Built and Shea Stadium take their final bows this year and we can get tickets to either or both...just complete the ticket request form and you'll be singing "Take Me Out to the Ballgame" in two historical ballparks.

Victorian Gardens--Victorian Gardens is a traditional family amusement park with one-of-a-kind handcrafted rides, brilliantly designed to complement the historic architecture of Central Park. Victorian Gardens first opened its gates to the general public in the summer of 2003. The idea to house an amusement park on Wollman ice skating rink was inspired by a small group of industry veterans, who saw an incredible opportunity to utilize the 50,000 square foot facility in the off-season creating a truly New York experience.