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Experienced NYC Concierge

Consult a Local Expert

The Iroquois New York takes pride in attending to guests’ every need – and that starts with an experienced onsite New York City concierge. Our friendly team boasts more than ten years of experience working in luxury hotels across the city. They will ensure your stay is stress-free, memorable and filled with only-in-New York experiences.

NYC Tours:

  • Double-decker bus tours
  • Circle Line Tours
  • Bus trip to Woodbury Commons for world-class outlet shopping
  • Water taxi
  • World yacht
  • Harlem tours
  • Helicopter tours
  • Customized city walking tours, culinary tours
  • NYC Pass, admission to more than 50 attractions

Elegant Extras:

  • A romantic evening inside or outside of the hotel
  • Spa services
  • In-room massage
  • Dinner arrangements in Triomphe or small plates and cocktails in Lantern's Keep

Unique NYC Concierge Services:

  • Procuring special welcome baskets and flower arrangements
  • Arranging sessions with a personal trainer or yoga and Pilates instructor
  • Babysitting services with a licensed, referenced company
  • Arranging for use of a car seat, stroller or crib
  • Shopping excursions
  • Transportation
  • Packing and shipping of packages
  • Itinerary planning
  • Notary services

One of our most popular NYC concierge services is our online ticket request capability. Just complete a ticket request form, and our onsite team will check availability and acquire tickets for upcoming Broadway and Off-Broadway shows, sporting events and concerts.

Our concierge can store up to five packages per party prior to arrival. After the first five complimentary packages, we will assess a fee of $20 per package for any additional cargo. All packages sent to the hotel will be delivered to your room promptly, free of charge.

Traveling With Children?

The Iroquois New York knows that children – and parents – need special treatment when traveling. Find out more about our variety of kid-friendly services, including lending libraries of DVDs and board games, strollers, baby cribs, car seats, bed rails for toddlers, baby bath tubs, and child-proof kits for kids under 4. All of these services are complimentary during your stay. Babysitter and nanny services are also available at an additional fee.

In-room video games, special welcome gifts, childrens' robes, slippers and exclusive, complimentary copies of Timeout New York Kids magazine are all available to families staying at the Iroquois New York. Learn more in our Kids’ Guide to Manhattan, or contact our concierge for more information on age-appropriate activities.

To reach our NYC hotel concierge staff directly, please email concierge44@iroquoisny.com or call (212) 453-4278.